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Contact us

Here’s how to find us.

General enquiries

For questions about your investments or Sandhurst’s products and services, contact our client service centre

Call us today between 8.30am to 5pm (AEST/AEDT)

Write to us

Level 5,
120 Harbour Esplanade,
Docklands VIC 3008

Looking for specific contact details?

Superannuation and retirement

Call 1800 033 426

GPO Box 264
Melbourne VIC 3001

Managed funds

For advice on one of our funds, investing in a managed fund or your situation and needs call 1800 634 969 or complete our online enquiry form and one of our trained staff members will contact you.

Adelaide Cash Management Trust

For advice on this Trust, please contact our Customer Service Team on 1800 224 124.

Bendigo Funeral Bonds

For information about the Bendigo Funeral Bond contact the Australian Friendly Society today by phone on 03 5485 7891 or complete our online enquiry form.

Sandhurst Commercial Loans

Contact our dedicated lending team through our online enquiry form or call 1800 803 173 (option 5).

Corporate Trustee and Custodial Services

Resolve a complaint

We love to hear from you whether it's a compliment, suggestion or a complaint. It is important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance.

Find out what to do if you have a complaint related to the Bendigo and Adelaide Bank Group.

Compliments or suggestions

We're always keen to find out ways to improve our customer service. Use our online form to let us know if you:

  • have suggestions about products, services or procedures
  • have a compliment

Financial abuse support

Financial abuse occurs when one person manipulates another to control their finances and property without their consent.

It can happen to anyone, no matter how old, or how much money they have.

As part of the Bendigo and Adelaide Bank Group, we recognise that it may be difficult for you to seek assistance and can provide you with support. If you feel you're in a financially abusive situation, please do not hesitate to speak to any member of our staff.

If you or someone close to you is in immediate danger, dial 000.

Learn more about financial abuse and how we can help.

Vulnerable customer support

We provide extra care when our vulnerable customers need it most by face to face support from our staff, telephone support by our specialised team or we have a list of external support agencies you can refer to.

© Copyright 2021 Sandhurst Trustees