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Contact us

Here’s how to find us.

General enquiries

For questions about your investments or Sandhurst’s products and services, contact our client service centre

Call us today between 8.30am to 5pm (AEST/AEDT)

Write to us

Level 5,
120 Harbour Esplanade,
Docklands VIC 3008

Scam alerts

Find out about our latest scam alerts and what to do if you've received a suspicious SMS or email.

Looking for specific contact details?

Managed funds

For advice on one of our funds, investing in a managed fund or your situation and needs call 1800 634 969 or complete our online enquiry form and one of our trained staff members will contact you.

Adelaide Cash Management Trust

For advice on this Trust, please contact our Customer Service Team on 1800 224 124.

Sandhurst Commercial Loans

Contact our dedicated lending team through our online enquiry form or call 1800 634 969 (option 2).

Corporate Trustee and Custodial Services

Resolve a complaint

We love to hear from you whether it's a compliment or a complaint. It is important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance.

Find out what to do if you have a complaint related to the Bendigo and Adelaide Bank Group.

Provide a compliment

We’re always keen to hear when one of our staff, team, or branches has provided exceptional service. Please use our online form to let us know.

Financial abuse support

​Financial abuse occurs when one person manipulates another to control their finances and property without their consent.

It can happen to anyone, no matter how old, or how much money they have.

As part of the Bendigo and Adelaide Bank Group, we recognise that it may be difficult for you to seek assistance and can provide you with support. If you feel you're in a financially abusive situation, please do not hesitate to speak to any member of our staff.

If you or someone close to you is in immediate danger, dial 000.

Learn more about financial abuse and how we can help.

Vulnerable customer support

We provide extra care when our vulnerable customers need it most by face to face support from our staff, telephone support by our specialised team or we have a list of external support agencies you can refer to.

Bendigo and Adelaide Bank acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples of this nation and the Traditional Custodians of the land where we live, learn and work. We pay our respects to Elders past and present as it is their knowledge and experience that holds the key to the success of future generations.

ABN 16 004 030 737 | AFSL 237906
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