Here’s how to find us.
General enquiries
For questions about your investments or Sandhurst’s products and services, contact our client service centre
Phone
Call us today between 8.30am to 5pm (AEST/AEDT)
Write to us
Level 4,
555 Collins Street,
Melbourne VIC 3000
Scam alerts
Find out about our latest scam alerts and what to do if you've received a suspicious SMS or email.
Looking for specific contact details?
Managed funds
For advice on one of our funds, investing in a managed fund or your situation and needs call 1800 634 969 or complete our online enquiry form and one of our trained staff members will contact you.
Adelaide Cash Management Trust
For advice on this Trust, please contact our Customer Service Team on 1800 224 124.
Sandhurst Commercial Loans
Contact our dedicated lending team through our online enquiry form or call 1800 634 969 (option 2).
Corporate Trustee and Custodial Services
Call 03 8414 7859
Resolve a complaint
We love to hear from you whether it's a compliment or a complaint. It is important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance.
Find out what to do if you have a complaint related to the Bendigo and Adelaide Bank Group.
Provide a compliment
We’re always keen to hear when one of our staff, team, or branches has provided exceptional service. Please use our online form to let us know.
Financial abuse support
Financial abuse can happen in any relationship, even with people we trust. Whether you’re concerned about a relative, or feeling controlled in your own relationship, we are here to support you.
Vulnerable customer support
We provide extra care when our vulnerable customers need it most by face to face support from our staff, telephone support by our specialised team or we have a list of external support agencies you can refer to.
